Snapchat is one of the trendiest social networking apps amongst youngsters these days. Like Facebook, Instagram, and Whatsapp, Snapchat is another social networking platform used for sharing photos and short videos.
Like any other apps, Snapchat users also face some technical issues. According to the report users sometimes face issues with the Snapchat memories and camera not loading without any ‘Snapchat error message’. This error mainly takes place with Snapchat videos.
Snaps not loading has become a very common issue for its users. In this article, we have listed the best solutions ‘screen loading errors.
Reasons For Snapchat Loading Screen Error:
Snapchat has a default feature, through which it downloads all the snaps automatically with an active internet connection. At times users are not able to view the new snap that they receive this can happen due to several reasons.
- Weak/poor internet connectivity due to low network.
- Data subscription should be checked as may have exhausted for the day or expired.
- Snapchat bugs or memory issues can be a problem too.
How to fix the Snapchat loading screen issue?
Here are all the top solutions you can try to fix the Snapchat loading screen.
1. Update your app
If the app is not updated to the latest version, then it will have some problems working properly due to which the screen might not load.
Steps to update the app:
- Head to the Play store.
- Go to my apps or updates option.
- Select Snapchat from the given list.
- Update the app by tapping on the ‘update’ button.
Once you have updated the app, open Snapchat again and check if the issue is resolved or not.
2. Check your network connection
At times, the users have finished using the amount of data they have for the day. If using WI-FI then the connection might be weak/poor so, checking the internet connectivity will be a quick and easy fix to this problem.
3. Restart the device
Restarting/rebooting the phone is the simplest way to fix this problem. It is the most basic way to solve problems with many apps. Applications running in the background burden up the system of the app, due to this the users may face the load screen error.
4. Clear Cache
Usage of different apps downloading and uploading, giving access to different files collects a lot of clutter in our devices which causes the apps to crash. So, clearing the app cache might help a little.
Steps to clear cache:
- Go to settings and in the menu bar, select apps.
- From the list of apps, select Snapchat.
- Tap on storage, click on the clear cache option.
Another method to clear cache is by directly going to the Snapchat app. Here’s how to clear cache from the app:
- Go to Snapchat settings within the app.
- Scroll down to the ‘account actions’ option.
- Tap on clear cache.
You can close the app and check whether the problem arises or not.
5. Reinstall the app
Sometimes the best way to solve the issue is by reinstalling the app.
- Press and hold on to the app icon.
- Select uninstall from the given options.
- Head Over to the Play Store.
- Search for Snapchat in the play store.
- Tap on download. Enter the password if asked.
If you use an iOS device, you can delete the app and install it again by following the method below:
- Press on the Snapchat icon until the Snapchat icon starts to shake.
- Click on the ‘Remove app’ option and tap on ‘Delete app’ from the options.
- Now, head to the App Store and search for Snapchat.
- Click on the download button.
6. Clearing the conversation
If you are unable to load a snap or stories from a specific user, then clearing the conversion with that particular person might help solve the issue.
- Go to Snapchat settings.
- Scroll down to privacy.
- Tap on the clear conversation.
- Clear the conversation with the person whose snaps are not loading.
7. Remove and re-add your friend:
Same as the solution mentioned above, you can remove and re-add your friend. But, the only issue with this solution is that you will no longer have access to the snaps sent and received with that person.
- Open Snapchat on your device.
- Open your friend’s profile.
- Click on the ‘ three dotted’ symbol, select the option of remove friend.
- Now that your friend is removed, go back to the main menu, search for your friend’s name.
- Re-add your friend.
8. Enable the permission
At times the users deny permission to various features in the app. The necessary permission includes storage, location, camera access, and other things. Giving access will solve this issue.
- Go to Snapchat settings.
- Scroll down to privacy, tap on permission.
- Enable the necessary and missing permissions.
Close the Snapchat optimization:
Optimization of the apps is used to free up space on our devices. This function puts our app to sleep, so the snaps get downloaded in sleeping mode. In order to deal with this issue turn off optimization which will lead to auto-download of snaps.
Steps to turn off optimization:
- Go to settings, tap on the menu bar.
- From the list of apps, select Snapchat.
- Tap on battery, click battery turn off battery optimization.
Frequently Asked Questions:
Blank screen issues usually come up when the app isn’t updated to the latest version. A blank screen appears as the image/video cannot comprehend with the older version of the app.
Clearing the Snapchat cache just clears the clogged-up memory. It doesn’t affect the shared/saved pictures, videos, and apps.
At times users have enabled settings such as manual update due to which they have to keep a check on new updates and update the app themselves.
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Conclusion:
‘Blank screen’ or ‘snaps not loading’ has come forward as a very common issue these days. We hope that our article helps solve your queries in the quickest and simplest ways so that the users can enjoy their experience without any technical glitches.
